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Frequently Asked Questions

What is the process?

We will make an appointment to come out to meet you, provide you with an assessment, explain the process and then provide you with a quote. Soon as an agreement is signed we will book in your job and arrange to have it completed as soon as possible.

What is the process?

We will make an appointment to come out to meet you, provide you with an assessment, explain the process and then provide you with a quote. Soon as an agreement is signed we will book in your job and arrange to have it completed as soon as possible.

How much does it cost?

Depending on the specific requirements of the project our prices start at $1499.

How long does the actual process take?

Depending on the needs and circumstances of your job, the job in most cases would have a 1 day turn around and may take up to 2 days if necessary.

What sought of technicians will be working in my home/building?

You can rest assure that all our staff are well experienced, carry values in line with the culture of the company which include, courtesy, respect, good manners and cleanliness.

What happens with the rubbish and mess?

You don’t have to worry about a thing, all rubbish and debris as a result of the work undertaken will be removed from the site and taken to our company depot, all affected areas will be cleaned by our staff before departure.

Will the new tiles match the existing?

Depending whether we supply the tiles or not, the new tiles in most cases will not be an exact match due to the high volume of turnover in the tile market. Most generic tiles can be matched closely enough. You will be able to choose the tile size and colour to best match your existing tiles, through our sample board which a company representative will show you during the quote process.

How much warranty do I receive?

You will receive a warranty on all workmanship and a limited warranty on all materials as per the manufacturer’s instructions. We use materials only from the biggest and most reputable national and international companies, some which include:

  • ASA
  • Davco
  • Mapei
  • Latticrete

When can I start using my shower again?

You can commence using your shower normally after 24hrs curing time and this will also be confirmed to you by the technician.

Are there any additional or hidden costs?

All the associated costs will be explained to you by the consultant before the project begins. There are no hidden costs and all the project requirements will be itemised.